Telehealth psychological and psychiatric services are not only state-of-the-art, but they also provide a bevy of benefits to nursing homes and long-term care providers.
At Brighter Day Health, medication reduction is emphasized for the benefit of our patients. For the individual, reducing medication means minimizing side effects caused by those drugs and lowering the risk of adverse reactions. It also improves performance in CMS quality measure and potentially affects other measures.
For the facility, medication reduction helps bring financial stability – especially for facilities that must purchase drugs on behalf of patients. Not only does it reduce expenditures, but the careful documentation provided by our service also helps prevent financial loss when insurance plans might deny claims for prescribed medications. Facilities also save money otherwise lost when residents experience adverse reactions to drugs, requiring hospitalization. Furthermore, medication reduction helps reduce citations for regulatory non-compliance, particularly for F-tag 329 (unnecessary drugs) for deficient practice issues.
Many clients and their families are pleased with the benefits of medication reduction. When the emphasis shifts to non-pharmacological interventions, patients and their caregivers are more engaged with the treatment process, which ultimately improves their experience. Facilities benefits from residents and their families who are pleased with their level of care and are more likely to refer others to the facility for quality care. In addition, the facilities we work with report greater stability among staff members as a result of medication reduction. Time is saved administering medications, and staff members feel more fulfilled in the level of care patients are receiving. Staff members that feel more fulfilled are also more engaged in their jobs, helping facilities to better retain employees and recruit additional quality caregivers.
Finally, medication reduction ultimately helps to boost business, making the facility more attractive to visitors. Patients who are not heavily medicated are more likely to experience higher energy levels and contribute to a more vibrant atmosphere. The facility becomes a place where patients, families and even innovative practitioners want to be.
As a telehealth provider, we can still provide the same services for long term care facilities that other psychological and psychiatric care providers can. One benefit in particular -documentation – is extremely helpful when facilities need to provide support for a patient taking a particular drug. We provide documentation by a specialist for every patient who requires it.
Telehealth’s unique mode of visitation ensures that everyone who can benefit from behavioral therapy has access to it. We immediately establish a plan for regular visitation, as well as assessments for new residents as they move in to the community. We meet with patients on a weekly or bi-weekly basis, and facilities and providers enjoy on-demand access to specialists as needed. This reduces the frequency of emergent situations and the need for hospital re-admissions. Ultimately, psychological and psychiatric treatment become less reactive and moreproactive in nature.
We have a no out-of-pocket expense policy that ensure our clients never pay fees for clinician’s services, an additional person to run clinic, or for equipment costs. Our own clinicians are board-certified psychiatrists and doctoral level psychologists licensed within our clients’ states.
All equipment required to access our telehealth services is provide at no charge to the facility. This includes a HIPAA compliant two-way interactive video conferencing platform. We also provide a dedicated staff member that will physically visit each facility on a weekly or biweekly basis, alleviating the burden of clinic time on staff. This person facilitates all aspects of the clinic and serves as a liaison to interdisciplinary staff members.